Acceptance of these terms
By accessing or using socxo.com, by signing up for any Socxo product, or by signing an order form with us, you accept these terms. If you are using Socxo on behalf of a company, you confirm that you are authorised to bind that company to these terms.
Where a separate signed agreement exists between your company and Socxo, that agreement controls in case of conflict with these terms.
The products
Socxo provides three products under one platform:
- Socxo Advocacy. Employee and brand-advocacy program software, including the SOCXO LinkedIn API integration that gives the Socxo platform its buyer-level LinkedIn signal.
- Socxly. Smart-link platform with branded URLs, social cards, CTA banners on third-party content, UTM automation, and link-level attribution.
- Socxo Signals. Revenue-intelligence platform that reads from existing systems, enriches records with buyer intelligence, and writes back the next best action.
The features of each product are described on the corresponding product pages on socxo.com and may evolve as the products develop.
Your account and conduct
You agree to:
- Provide accurate account information and keep it up to date.
- Keep your credentials secure and not share them across users.
- Comply with applicable laws when using the products, including data protection and anti-spam laws.
- Not interfere with the integrity, security, or performance of the products.
- Not reverse engineer the products except as permitted by law.
We may suspend access to protect the platform, other customers, or to comply with legal obligations.
Fees and billing
Public Socxly tiers and Advocacy pricing are listed on the pricing page. Bundle pricing for the full stack and enterprise Signals deployments are scoped per customer in an order form.
Fees are exclusive of taxes unless stated otherwise. Invoices are due within the period stated on the invoice. Late payment may result in suspension of the affected services after notice.
Data ownership and use
You retain ownership of all data you provide to or generate within the Socxo products. You grant Socxo the limited rights needed to operate the products on your behalf, as detailed in the data processing addendum that accompanies your contract.
Socxo will not use your customer data to train third-party AI models without your explicit, written consent.
Third-party services and integrations
The products integrate with third-party systems including CRMs, calendars, identity providers, and the LinkedIn platform. Your use of those services is subject to your own agreements with the relevant providers, in addition to these terms.
Where Socxo Signals consumes LinkedIn intent through Socxo Advocacy, the scope of LinkedIn data made available is governed by the SOCXO LinkedIn API partnership and by your acceptance of LinkedIn's own platform terms.
Intellectual property
Socxo retains all rights, title, and interest in the products, documentation, and underlying technology. No rights are granted beyond those expressly stated in these terms or the contract you sign with us.
You retain all rights to your own content and data. Feedback you send us about the products may be used by Socxo without obligation, to improve the products.
Warranties and disclaimers
Socxo will provide the products with reasonable skill and care. Beyond what is expressly stated in these terms or in the customer contract, the products are provided as is, without further warranties to the extent permitted by law.
We do not warrant that the products will be uninterrupted or error free, or that they will meet every customer-specific requirement beyond what is documented.
Limitation of liability
To the extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages, or for loss of profits or revenue, arising out of or in connection with these terms or the use of the products.
Total aggregate liability of either party arising out of or in connection with these terms is capped at the fees paid for the affected product in the twelve months preceding the event giving rise to the claim. Specific limits and exclusions may differ in a signed customer contract, which controls.
Term and termination
For self-serve products, you may cancel at any time from inside the product. For contracted deployments, term and termination are governed by the order form.
Either party may terminate immediately for material breach that is not cured within a reasonable period after written notice. Upon termination, your right to use the products ends; export windows for your data are described in the customer contract.
Governing law and disputes
These terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. The competent court in Amsterdam, the Netherlands, has exclusive jurisdiction over any dispute, unless a different forum is agreed in the customer contract.
Mandatory consumer protection rules in your country of residence remain unaffected.
Changes to these terms
We may update these terms as the product and the company evolve. Material changes will be notified through your account contact in advance. Continued use of the products after the effective date of a change constitutes acceptance of the updated terms.