Customer Advocacy

77% of all purchases are made when the buyer has heard about the brand from a close personal connection. That’s a staggering number. Customers who love your brand want to see you succeed and look forward to engaging with you on social media to offer genuine feedback, endorse your newest products and of course recommend you to their friends and family.

There is no advertising tool more powerful than the customer word of mouth. In a connected world, this has become more prominent as the voice of the people reaches millions in a matter of minutes. Brands and made overnight by the sheer power of a tweet!

Investing in customer advocacy is no longer optional. Potential customers are more receptive to people than to brands. Harness the growth potential of your brands through the people who already love you.

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Create

Creating great content can help customers understand you better. Give them insights into your inner workings and make them a part of your brand.

Curate

Curate information about your company spread across various platforms and serve it to your stakeholders through a simple tool.

Convey

Whether its a message from the brand or the leadership, you can be more impactful when it is a systematic and sustained effort.

Convince

Your customers want you to succeed, engage them in authentic conversations that foster trust.

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