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Customer success for Advocacy Marketing

In AdvocacyLand we are

Job description

A Program/customer success Associate at Socxo is responsible for running advocacy programs for specific accounts & developing customer relationships that promote retention and loyalty. 


You would learn... 

  • A great deal about the new and revolutionary form of Marketing called Advocacy marketing. 
  • About Content Strategy, User/advocate management, Program management 
  • How to run an Advocacy program? 
  • You would get a Social Advocacy Certification after completion of 1 year with the organization


Key Skills 

  • Proficient in digital marketing - Social media and all aspects of the Content life cycle 
  • Excellent communication/presentation skills and ability to build relationships 
  • Organizational and time-management skills 
  • Enthusiastic and passionate about learning new things 
  • Basic knowledge of customer service practices 


Education 

  • Bachelor’s or Masters degree in Business, Arts or Science 
  • Trained and Certified on Digital Marketing and Social Media (Google, FB certification) 


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